11/21/2023 0 Comments Alfred beginner piano![]() The Music Space may provide means to return an item at no cost to you or an alternate remedy. We will require evidence of the issue and may require you to return the item for assessment. If you have received an item that is incorrect, damaged or faulty please contact us as soon as possible from the time the delivery was made. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. If there is a problem with any of the items received for your order then our Customer Care team is available to help you. This policy does not limit the rights you are entitled to under Australian Consumer Law. At The Music Space’s absolute discretion we may offer a store credit for a cancellation accepted outside of these terms. The cut off to make changes to an order or a cancellation is 2 hoursĪ refund is only possible if changes or cancellations are requested prior to the above advised cut off times. In the first instance, if you have an issue with your order then please contact us as soon as possible.Ĭhanges to orders, including cancelling because of an error or for a change of mind, are possible only for a limited time before your order begins processing.
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